Terms of Use

Last updated: January 2026

MedResolve AI provides educational tools designed to help users understand medical bills and prepare potential next steps for resolving billing issues. MedResolve AI does not provide legal, medical, financial, or insurance advice.

Overview

By using MedResolve AI, you agree to these Terms of Use. If you do not agree, do not use the service.

Definitions

For clarity, the following terms are used throughout these Terms:

  • “MedResolve AI ” means the MedResolve AI website, application, and related services.
  • “Content” means documents and information you upload or enter into MedResolve AI, including medical bills, EOBs, notes, and related case details.
  • “Guidance” means educational analyses, explanations, plans, templates, and suggested next steps generated by MedResolve AI.

Educational Use Only

All Guidance provided by MedResolve AI is for educational and informational purposes only. MedResolve AI is not a healthcare provider, law firm, financial advisor, or debt collector.

You should independently verify information and consult qualified professionals before making decisions related to medical care, insurance, billing disputes, or payments.

No Guarantees

Medical billing is complex and outcomes vary widely. MedResolve AI makes no guarantees regarding accuracy, completeness, billing corrections, reductions, reimbursements, or dispute outcomes.

User Responsibility

You are solely responsible for decisions you make based on MedResolve AI content, communications with providers or insurers, and any payments, disputes, appeals, or follow-up actions.

MedResolve AI does not act on your behalf and does not contact third parties for you.

AI & Automation

MedResolve AI may use automated systems, including AI-based tools, to analyze uploaded documents and generate Guidance. These systems do not make decisions for you and may produce incomplete or incorrect results. All outputs should be reviewed carefully before use.

Data & Content

You retain ownership of Content you upload. By using MedResolve AI, you grant a limited license to process this Content solely to operate and improve the service.

You may delete cases or documents at any time. Deleted data is permanently removed from active systems.

Limitation of Liability

To the fullest extent permitted by law, MedResolve AI and its operators shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the service.

Use of MedResolve AI is at your own risk.

Service Availability

MedResolve AI is provided on an “as-is” and “as-available” basis. Features may be modified, suspended, or discontinued at any time without notice.

Changes to These Terms

These Terms may be updated periodically. Continued use of MedResolve AI after changes constitutes acceptance of the updated Terms.

Contact

Questions or concerns? Email support@medresolveai.app