Contact us

Email us at support@medresolveai.com. A person reads every message.

What can we help with?

• A result that looks wrong, or a number we read incorrectly
• A payment or a refund. If the plan wasn't useful, we refund it in full within 30 days (details)
• Your account, or deleting your bills and everything we hold about you
• Anything else about the site

What should you include?

Write from the email address you signed up with, and tell us which bill you mean (the provider and the date of the visit is enough). Please don't email us copies of your medical documents; upload them to your bill instead, where they stay private.

We can't contact hospitals or insurers for you, and we don't give legal, medical or financial advice. The guides cover the most common questions about bills.